At First Fidelity Credit Union, we are committed to protecting the privacy and security of our members’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website, products, and services.
Information We Collect
We collect personal information from our members when they apply for membership, open accounts, apply for loans, or use our products and services. This information may include:
- Name, address, email address, and phone number
- Social Security number or other government-issued identification
- Financial information such as income, assets, and liabilities
- Transaction history and account activity
- Credit history and credit score
- We may also collect information automatically when you visit our website, such as your IP address, browser type, and device information.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing your accounts and services
- Processing transactions and loan applications
- Verifying your identity
- Communicating with you about your accounts and services
- Improving our products and services
- Complying with legal and regulatory requirements
Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- With your consent
- To process transactions or provide services on our behalf
- To comply with legal or regulatory requirements
- To protect the security of our website and systems
- In connection with a merger, acquisition, or other corporate transaction involving First Fidelity Credit Union
- We do not sell or rent your personal information to third parties for marketing purposes.
Security Measures
We take the security of your personal information seriously and have implemented various measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and access controls.
Your Choices
You have choices about how we use and disclose your personal information. You may choose not to provide certain information, but this may limit your ability to use certain products and services. You may also opt out of certain communications from us, such as marketing emails.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other means as required by law.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact information].